Support for drop.

Need help saving, syncing, sharing, or using Chat? Email [email protected] and include the device and iOS version you are using.

iCloud Sync

Make sure every device is signed into the same Apple Account, iCloud Drive is enabled, and drop. is allowed to use iCloud. Keep the app open briefly after installing an update so recent changes can finish syncing.

Shared Collections

Collection invitations use iCloud. The person you invite needs an Apple Account with iCloud Drive enabled. Only the collection you share is visible to its participants.

Pro Purchases

If Pro does not appear after a purchase, open Settings in drop. and choose Restore Purchases while signed into the Apple Account that made the purchase.

Privacy

Read the full Privacy Policy for details about local storage, iCloud, link previews, voice input, and Pro Chat.